Legal | Privacy Statement
We believe strongly in protecting your privacy and this notice sets out how we use your personal data. This website is owned and operated by Invenias Limited. Invenias Limited is the controller of all information collected on this website.
What personal data do we gather from you?
We collect personal data in a variety of ways from different parts of this website. We gather such data through various forms that you submit to us, including but not limited to, requesting contact, requesting a demonstration, general feedback and live support.
Use of data
Our main aim in gathering your personal data is to provide you with a customised service. We use personal data in order to know our customers better and to manage customer relationships. For example, we use your data to communicate with you about our services, keep our records updated and manage accounts and payments. We also use your data if we wish to notify you of a new or expanded service that you might be interested in.
It is important that information that we hold on you is accurate and up-to-date. Please therefore make sure that you inform us promptly of any relevant changes to your data. If, at some time in the future, we were to use your personal data in ways other than those set out in this privacy notice, then we will notify you about this and seek your permission to do so.
Disclosure of personal data
As a general rule, we do not sell, share or disclose your personal data to any third party.
From time to time we may use other companies and individuals to provide services to us, such as delivering orders or processing credit card payments. These companies and individuals have access to the personal data needed to perform their functions and not for any other purposes. They must process such data in accordance with this privacy notice and the Data Protection Act 1998.
We may disclose your personal data to any third party if we believe in good faith that such disclosure is necessary to (a) comply with the law or legal process (b) prevent fraud (c) protect the rights and property of Invenias Limited and of its customers (d) to enforce our conditions of use or (e) protect against misuse or unauthorised use of this website.
If, in the future, a third party acquires Invenias Limited or substantially all of its assets (whether by merger, acquisition, reorganisation or otherwise) customer data, including personal information, may well be one of the transferred assets.
A cookie is an alphanumeric identifier which we transfer to your hard drive through your web browser when you visit our website. It enables our own system to recognise you when you visit our website and therefore to improve our service to you. Cookies may also be used to compile aggregate information about the areas of our website which are visited most frequently. This aggregate information can be used to enhance the content of our website and make your use of it easier. If you wish to reject our cookie, you may configure your browser to do so.
For the benefit of our customers we operate a live support feature on this website that enables you to chat online to one of our representatives, or to leave a message for us to contact you. As part of this service we also track the pages that you visit, to enable us to guide you to relevant information, as and when required as part of the live support service.
This website contains links to other websites. Please note that we are not responsible for the privacy policies of such other websites and we advise you to read the privacy statements of each website you visit which collects personal data.
Questions or complaints
If you have any questions, concerns, comments or complaints about this privacy notice and/or our collection or use of personal data, or if you believe that the data that we hold on you is inaccurate or if you wish us to stop processing your data for any particular purpose or purposes, then please contact us.